F.A.Q - Frequently Asked Questions

1. How long do I have to send you the cards?

   Buylists that are placed with us give us an incoming inventory, so orders must be postmarked or dropped off in-store within 7 days of placing your order. Orders postmarked after 7 days may have their orders cancelled or purchase prices updated on receipt.

2. How long does the grading process take?

   After your order arrives in our facility, we will verify its contents and it will be graded and finalized in 7 to 14  business days.

3. Do you contact me with the grading results before finalizing my order?

   We consider sending in the cards to our facility as an approval of our initial price estimate and will not be contacting you for any further approvals. If there are any errors found in your Buylist (wrong grading, wrong cards, wrong editions, missing, damaged and unacceptable items) we will automatically deduct the difference in price from your Buylist total. You will only be contacted for approval if the difference in price is 20% or more. If you wish to have your cards returned, you will be required to pay for the cost of return shipping.

4. Can I change my mind and get my cards back after my order is finalized?

   Once we’ve finalized an order, the order is committed to our live inventory and is immediately sent to our fulfillment team to be incorporated into the inventory floor. There will be no way to tell which cards are yours at that point, so we will not be able to return the cards to you if you change your mind. 

Selling Singles

Step 1- To begin selling singles you must be Logged in to your Card Oasis account.

Step 2 - click the Buylist dropdown menu and select Buylist, then select which game you are selling cards from.

Step 3 - Use the search bar to find the cards you wish to sell and add quantities to your cart using the “SELL” tab. 

Step 4 -  Please sort the cards in the EXACT ORDER shown in your cart. Please note that there may be a delay in processing your order if it arrives out of order and a fee of up to 10% of your total may be applied. Fees incurred this way will be deducted from the final payment after review.

Step 5 -  Once you finish adding & sorting your cards on the buylist, click “Submit List”

Step 6 - Please carefully package and ship the cards to our store address.

Card Oasis Trading
E-40, Corner of Al Rabdan Street and Al Mustahrim Street
Al Muroor, Abu Dhabi
BUY ORDER # ________

Buylists MUST be delivered to our store location, by mail or in person.
You are responsible for the cost of shipping on returned cards.

NOTE: Please write your buy order number on the outside of the package as indicated below. Do not put cards in plastic zip lock bags or wrap them with rubber bands. We highly recommend packaging your cards in boxes designed to hold trading cards with padding, to prevent them from movement or damage during shipping/transit.

We strongly recommend that you purchase tracking and insurance for your package. Occasionally packages are lost or damaged in transit and we are not responsible for mistakes made by mail carriers.

*CARD CONDITIONS*: Cards will be graded when received to actual condition. 

*COUNTERFEIT CARDS*: In the event you have accidentally/unknowingly sent us a counterfeit card(s), we will notify you and destroy the card in accordance to UAE Laws.

*BUYLIST PAYMENT*: 

• Payouts will be issued once buylist has been received and graded. When choosing "Cash" upon submission of the buylist, ensure that your recipient bank account details are sent to support@cardoasis.ae. You are responsible for ensuring the accuracy of that information. You will be paid via Bank Transfer or Store Credit deposited to your account depending on your chosen payout method.
• Bank Transfer payments are made in AED. You are responsible for any bank transfer charges imposed by your bank.
• We are not responsible to pay any custom costs for buylists sent to us from outside of the UAE. If there is a customs fee when we receive the buylist, it will be rejected and sent back to you.

BUYLIST ARRIVAL TIMES:

• We ask that all buylists sent to us are received at our facility within 7 business days. After that time, any prices we have offered are subject to change. Your buylist will remain active in our system for 14 days, after which time acceptance is not guaranteed.

All prices are subject to change based on market value and current card stock. 

Our buy lists are provided for your information only and should not be considered as a guaranteed offer to buy.

Buy list prices and quantities in demand are subject to change at any time, and we reserve the right to refuse cards for any reason.

Cards submitted must be entered into the buylist with the proper edition; Failure to do so will result in an automatic buylist rejection.